Fiverr Forum

Requirements not in accordance with my gig- Cheat


#1

A buyer placed an order and then provided me the original requirements. These requirements are not in accordance with my gig, I asked the buyer to modify the order, he denied, I asked him to cancel the order, he denied.
What should I do, I don’t want want my profile to be underrated.
Thanks


#2

You can explain the buyer about why you cannot complete the order and also advise him to increase the order price if they want you to complete the work, If they still deny, then Contact Customer Support. Tell them everything and they will cancel your order from their side.
Click on this link to raise a ticket.
https://www.fiverr.com/support_tickets/new
or you can also mail them on support@fiverr.com

Note: Canceling an order can affect cancellation rate and order completion rate.


#3

I requested him to modify/cancel the order, He denied. Thanks I will raise a ticket.