I reported to Customer Support. Anyone else experiencing this?
Everything was working fine yesterday. Today I logged in as normal to respond to new orders and start work, but no orders have the buyer details section showing (except for a few where the buyer has sent an update on the order page). Otherwise, the section is totally missing.
The screenshot is from an order that was fine yesterday, and today the details section is gone.
Thankfully I’ve already downloaded many of the files, but for new orders (especially extra fast ones), this is a very annoying bug and could cost sales.