Within 1 day my response rate went from 100% to 90%. Also I logged in today and it dropped another percent point, now having me in the orange.
I haven’t the slightest idea why this is happening. Does anyone know exactly what factors contribute to the response rate. I always respond to my inbox messages. I looked through the Response Time & Rate FAQ and it didn’t really help me figure out why response rate is dropping.
The only thing I could think of is an inbox message someone sent me after I completed a project for them. But the FAQ said that those don’t contribute to response rate. I didn’t even think to respond to them because it wasn’t really a question or anything that warranted a response.
If anyone can help me that would be greatly appreciated, I don’t know whats causing my rate to drop and I am worried it won’t stop.