Fiverr Community Forum

Responding to incomplete buyer requests

In the 9 years I’ve been a seller, I’ve never had much success responding to buyer requests. Partly, because the majority of requests are so open ended with few specifics. Since sellers are required to send a custom offer, how does one send an offer when the request is missing information?

2 Likes

You can either not respond to requests that miss off vital info or if it’s just some missing info you could put conditions/limitations (or assumptions) on the offer. eg. “This offer is for x up to y” (where y is the limitation where the buyer didn’t specify enough info so you can just assume). eg. video duration/number of words/pages etc. Maybe you could add that they can contact you if it’s over y (or specify what the price for different amounts would be).

2 Likes