My response rate loves to drop to 50%, 67%, or some other low percent even though I respond 100% of the time. Please fix this Fiverr. I have had to contact CS about this happening at least on 20 different occasions. Keep an eye on your response rates.
Thanks for informing us. This is indeed a common bug that will easily be refreshed once contacting support.
This used to happen to me at least once a week and for a few months, I even created a template message to always send to CS since creating those tickets was becoming too time consuming.
Hahaah this is nice
What is nice? No bug is nice in my opinion, and this one can affect a seller as far as I remember. Not to mention the amount of tickets and time spent dealing with this bug, refreshing dashboards, which is definitely not nice for anyone. Bugs are not nice I’m still waiting to see a nice bug, though
LOL i laugh when you said you make template just for contacting CS
They justify the 50% by saying it is based of two messages not responded to with one client, which is BS. I always respond. And sometimes a buyer messages in the inbox about an order in progress, and I reply in the order messaging thread. I should not be punished for this. I am going to keep bothering them until they fix it. This is nuts.
Contact Fiverr Cs Quickly Bro
I have put in bug issues with CS, too on this. My rate is in the 60’s even though I response to all messages within 24 hours.
My response rate is dropping even though the response Quickly.