Fiverr Community Forum

Response Rate BUG?

Hi There.

I noticed that My Response Rate is Decrease day by day without any reason :frowning:

I Responded to my Messages within 1 - 2 hours :frowning:

now its 95% :frowning:

is there BUG ?

I have the same problem as you…

I have the same problem… And now my response rate is 90%… I don’t know how can I fix this issue… Please anyone guide me

It’s based on the last 60 days and whether you responded to first messages received in the last 60 days within 24 hours. If it’s gone down because of spam that was flagged and shouldn’t have you could contact CS to fix it. If you think your response rate is incorrect you could contact CS to check it and fix it if it’s wrong.

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Thanks uk1000… I try to contact CS

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