Fiverr Forum

Response rate calculations broke


#1

It started measuring yesterday. I have no open messages, have replied to all but 1 in less than a hour (1 took 5 as I was sleeping) and my response rate is 83%. Anyone else seeing this.


#2

Reply to @kjblynx: It is stated one month, but in the beginning it was starting form May 4, but it will build to a 1 month time frame.


#3

Thanks, then mine is not working right. It has stalled out and does not change.


#4

How many hours or days is it measuring? The response rate for the day or the week or the month?


#5

Still showing Average Response Time 1 hour on you profile. Nothing about Response Rate.


#6

I’ve also responded to all messages but have a response rate of somewhere between 80 and 90%. It makes no sense!


#7

mine is 33% , wow!


#8

FYI, I did create a support ticket as my response rate started at 100% in the morning and fell to 83% by end of day, which they agreed looks like it may be an issue. BTW, back to 100% today, strange.


#9

Reply to @orcatek: you saw the very same behaviour of my response rate bar… clearly it’s broken…


#10

I dont like it because, I am having the same issue!


#11

Same here. Got me worried about something I didn’t worry about before and no time left to worry about it. :slight_smile:


#12

I respond to around 60 messages a day and it says I have a response rate of 26% … WOW


#13

Its broken Mine also dropped from 100 to 67…fiverr dont add something if you dont test it out first.


#14

response calculation is not perfect. so many issues. if we say “thank you” to some one , and then he replies as “welcome” normally we dont say anything. but response calculator taking this as not responding to messages


#15

Everything You Need to Know About Response Time & Rates -http://blog.fiverr.com/everything-need-know-response-time-rates/





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