Response rate counter!


#1

i responded my buyer but still getting a counter icon in message box .
Respond within 13 hours to maintain your response rate…


#2

@king_of_kings

it’s a know bug. if you contact customer support, they will sort it out for you and even restore your response rate % if it was depleted.


#3

My response rate is already 100 % ! if known bug then hope will be fixed…


#4

@king_of_kings yes but if you don’t contact customer support, your response rate will drop when the incorrect timer clocks 24 hours.

if you responded to the message but the clock persists, you need to contact customer support.

this bug has been around since September so don’t hold your breath. :slight_smile:


#5

:slight_smile: Will open ticket…
Thanks