Fiverr Forum

Response rate down, delivered on time down - why?


#1

There is not a single message that I didn’t replied from the day I joined fiverr, all my message get reply within 1hour at max.

Also not a single order I delivered late,

Then why my response rate and delivered on time gone bellow 100…
This is really disappointing… I am trying to maintain a good response and of no reason they are going down.


#2

It’s a known issue. Happens a lot! Customer support can fix it for you, but it will drop again sooner or later so there’s little point in doing so. I have just ignored it myself, as it has not had a noticeable effect despite being lower than 100%. (As far as I know)


#3

ya that’s true actually… I tried CS, and they fixed within 5min.