Fiverr Community Forum

Response rate drop for NO REASON

To clarify: I’ve had 6 previous orders that I all responded to immediately and so I had a 100% response rate. I got an order a couple days ago which I responded to as well. But today I check the app and my response rate dropped to 50%??? Even if I didn’t respond to my new order in time how could it drop that low??

1 Like

The metric focuses on Inbox messages, not order replies.

3 Likes

This, it’s based upon answering to the first PM you receive from the buyer (spam messages aren’t counted, IIRC).