Let’s get right to it:
Whenever you receive a spam message you first have to “unspam” it in order to send a reply saying "Don’t spam, Beavis!"
If you don’t do that, your response rate will plummet.
This is a bug for years and personally I gave up on contacting CS in order to fix my response rate.
How can now somebody seriously consider the response rate one of the important metrics for the level evaluation for ones account? If they do, at least this annoying bug should be fixed beforehand.
This way a joke can change into problems for the entire community.
Have a great weekend