Fiverr Forum

Response rate lowered without reason


#1

Hi! Today my response rate got from 100% to 89% without reason. I always replied to all new messages in 1-2 hours, and I NEVER waited 24 hours or more to reply.
So, what might have happened? Should I contact the Support? This will affect my profile/ratings/sellings?

Thanks!


#2

Now is 88%!! Why??