I’m quite new to Fiverr and have been enjoying my experience up until now.
During the night whilst i was asleep a spam email came in and when i woke up i tried to reply to them but couldn’t because Fiverr had left this response in the email:
’y088ks1p can no longer be contacted. This will not affect your response rate.'
So imagine my shock when i login this morning to find that Fiverr has gone ahead and reduced my response rate to 86%. How can they justify this when they even said in the email that ‘This will not affect your response rate’?
I pride myself on replying to all emails within an hour and up until now had a 100% response rate.
I’m quite shocked that Fiverr have done this to my account and was just wondering if anybody has had this happen to them and how best to resolve it?