In August I put my gigs on vacation mode for 2 weeks for a family vacation. Since then I’ve gone from a level 2 seller to a no level seller because of my response rate. I’ve replied back to every single message and yet my response rate sits at 83%. It makes no sense and I feel like I’m.being penalized for taking a vacation. It’s super frustrating because the amount of work I’ve been getting has dropped as well. Has anyone had luck getting their response rate back up?
Sorry to hear about this!
The response rate is calculated over a 60-day period. So yes, you’ll be able to “recover” and could attain a 100% response rate again. Don’t be too discouraged! Just be sure to respond to all your messages from here on out within 24-hours, though preferably as soon as possible.