Response rate


#1

Hi all ,
My Response rate is decreasing its now 88 %. I dont know why its happening .

What should I do .I reply to all messages .I am almost online 20 hrs a d ay.Please help me


#2

Don’t worry about it.

Mine is 83%. I respond to all messages within an hour (the Fiverr app is loud enough to wake me up when I get a message, so I answer 24/7).

It is just a buggy piece of crap.


#3

This is a known issue and is happening to a lot of other members of the Fiverr community. I’m not really sure what causes a less than 100% rating even if you reply right away. It’s probably really buggy and needs some fixing. If it’s really bothering you, you can try to bring it to Customer Support.


#4

thank you for replies.


#5

This response rate is so annoying! This feature should be removed as it is not helpful. Does FIverr expect us to be online 24/7. I’m having a hard time accessing this site during the evening, (morning in the US)


#6

Mine is also again 98% because the timer does not disappear from all orders after answering them. No magic trick seems to work either, like marking it unread and reading it again, archiving it, posting a new message and so on.

Thankfully support usually fixes it within minutes since sending a request to fix it.

But so far I haven’t seen any difference anywhere even if it’s 100% or less.

I don’t see why it’s even a feature if it’s not working fully.


#7

Mine is 68% Now .I am thinking of sending request to customer support.