Fiverr Community Forum

Response Time has increased from 1 hours to 14 hours

Hello all members Assalamualaikum,

I’m in trouble with the response time. A few days ago, my response time suddenly went from 1 hour to 7 hours. Now I am trying to bring it in 1 hour. Yesterday I suddenly saw that it has increased from 7 hours to 14 hours. I did not understand the matter did not give any buyer message but the response time increased. If anyone knows of any way, please let me know.

Thanks
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Check your inbox and spamming message

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Thanks For your reply! Ever since my response time has increased I have searched a lot in the inbox but have not received any new or spamming messages.:cry:

Did you check all the responses over past 60 days? Did any of these responses exceeded 14 hours?

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Yes brother all is well. I have already seen all the messages in my inbox. 7 days 60 days, all. But no problem was found.

It’s weird, even with the fact that most of my buyers are from US and I from EU, my average response time doesn’t go over 1 hour then they message me when I’m sleeping.

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Hey, Are you understand, What I am talking about??

Brother, I have been on Fiverr for a long time. I have never been like that. This is fast time. Now what is the way to overcome this problem? Can you say that?

Just curious have you sent any buyer request? I have seen a couple of posts where sellers sent buyer requests & their response time dropped a lot. I don’t know why maybe because of spam messages or something but you should contact CS for more info.

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You’re right. I will contact customer support very soon! Thanks a lot!