Response Time High For Some Reason?


#1

I usually respond within minutes of my messages and my response time has recently gone from 90% (which is insane as is) to 80% out of nowhere. why is the response times so flawed? I also haven’t had a gig in a month until today which is rough because i was pumping out good work almost daily.


#2

When I mine went down and I had answered all of my messages I contacted CS. It took two times, but they did tell me when I had replied past the 24 hour window to a message. (It was over Christmas.

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#3

Are you getting spam messages that you aren’t replying to? I always reply to those even if it’s just the word “SPAM” then flag & report. I shouldn’t have to do this but I noticed with just flagging & reporting without replying to spammage affected my stats.


#5

Actually I have faced so many times for this kind of situations.
Once the CS said those spam messages will not affected to stats but it does…


#6

Exactly! So, to avoid any issues, I’ve been replying to spam. Right, now my RR is at :100:% woot-woot! :sunglasses:


#7

May be the spam messages are dangers. So be careful with your account.
Also do not violate any Fiverr TOS when replying to them.


#8

I have responded to everyone since the one they pointed out I missed at Christmas and my response rate is still at 98%? :thinking:


#9

It wouldn’t hurt to send CS a message to ask what’s going on. When things were off, I requested they take a look at my account, CS did a reset on numerous occasions.


#10

its maybe daily avg.