Fiverr Community Forum

Response time issues

Hi guys! I need quick help on this.
I joined fiverr in march and I have been able to complete some orders. I logged onto my account via the app and I saw my response time which was 1 hour 20 mins ago now 16 hours. I always respond immediately to messages. I don’t know what happened. Please what can I do? Thanks.

2 Likes

I’ve noticed that my response rate dropped from 100% to 90% without receiving any messages.

Double check on the desktop website as I don’t think the app correctly gets all the information.

The same thing on Desktop