Resumed Fiverr after 7 Months, Re-activated Gigs cannot Enable Extras


#1

I quit Fiverr due to my Secondary Education 7 months ago. At that point, I suspended all my gigs and I was a Level 2 seller.



Yesterday, I saw that I was no longer Level 2, hell, not even Level 1 which is understandable. As soon as I reactivated all gigs, I got Level 1 back. But when I check Extras on my gigs and Save it, no changes reflect. Its been a whole day and I’ve tried multiple times. Some show extras while not all and some aren’t showing even one.



I loved Fiverr but this re-entry is proving to be more painful than I imagined.



Any recommended solution? Has this happened or is happening to anyone else?



P.S. - Already made a ticket at support, no reply yet.


#2

Funny part is I created a writing gig right now and all extras are showing up.



So, I’ve ruled out the problem as a universal one.



It’s happening just on my reactivated gigs. :confused: Please help, if you can.


#3

This is so weird! It is the first time that I heard of this. Maybe you should submit a ticket to Customer Support?


#4

The Customer Support solved it anyway. Thanks for the reply @belgianwriter :slight_smile: