Fiverr Forum

Reversing a Thumbs down


#1

I have a buyer who says she must have accidentally hit the thumbs down button. Is there a way she can reverse it?



I have some gigs I purchased months ago and it doesn’t appear that I can change my ratings … but it seems to me I read somewhere that it could be done.



Can anyone help? I am in a state of total despair over this undeserved thumbs-down.



Thanks


#2

She can remove the feedback within 3 days I believe.

Anything after that then you are going to get in touch with customer support.


#3

Thanks for your help ryangillam, it has been less than 3 days but apparently she couldn’t find a way to reverse it. So I have put in an appeal with the “human” help.



Does anyone know how long this will take?



#4

Hey Melrock



Please direct your buyer to view this video:




#5

Thanks ozzieuk



This is very useful!!



Melrock