Fiverr Forum

Review buyer's cancellation


#1

Can your staff at Fiverr review and fix where a buyer erred and bought two gigs by mistake when he only wanted one?

I don’t want the cancellation to reflect on anything I did pertaining to cancellation rate on my page.


#2

@bpinto3



As you sell more and more you’re going to end up with cancellations anyway. Just enter a “mutual cancellation” and move on. It doesn’t sting very much. :slight_smile:



#3
bachas85 said: all cancellations count against us at the moment.


0o0ooo does that mean it'll be changing in the near future?? Some inside info you're not disclosing with us? [-O< :D