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Review given by buyer was without any complain and just praise but still gave 4.7 Review


#1

Review given by buyer was without any complain and just praise but still gave 4.7 Review what is matter can this happen by mistake. 2 times happened with me in a week


#2

Yes, It might be a mistake and at the same time might be intentional. Sometimes you just have to contact the buyer to confirm (in a nice/pleasant way tho). :wink:


#3

I had it happen to me once. It was a client with whom I had a great relationship, so I sent him a message asking him to let me know if there was anything in the delivery that he wasn’t totally satisfied with, so that I could avoid that issue in the future.

The client told me that it was a mistake and fixed it. This was back when clients could change reviews painlessly.

In case you are unaware, clients rate 3 aspects of your order; 4.7 means he rated two of them with 5 stars and one with 4.


#4

Its not a mistake some ppl do have that sort of problem, I even got awesome on the review but the stars was 4 from the same guy, i ask for reason he didn’t talk to me again.


#5

Thats a good review
No worries it will not affect on your profile