Hello my fellow sellers, do you think fiverr should bring some more transparency about the rating system? let me tell you my story, So a buyer asked me for a custom job and I did everything as per his instruction. while working on the project he also asked for some modification which I did too. Because I don’t want to disappoint my buyer so if there is some small changes required I did without asking for extra charges. My past buyers are quite happy with my services and they said it in their reviews too.
So on this order, before submitting the final work I send it to him in the DM and he said everything is fine so I delivered the work but he didn’t accepted it right away. after one day I asked him if there is any issue and he said no and finally accept the order but then he gave me 4 star rating! when I asked him about this he says nothing. So I don’t understand what went wrong and why I Got bad rating from him. I asked him several times before delivering the order but he never mentioned anything.
So my question is, Is it really worth it, after doing so many things for the buyer, he just left bad grades and go away with it? I think fiverr should have implement this, when someone gave you lower grades at least they should justify their rating, why they think the work isn’t worth getting 5 star rating. giving bad ratings may not mean anything for him but it certainly affects my sales. what is your view on this?