I have already made my first sale and got a 5- star review. even though 5 star review visible in my profile,a 0.0 review is shown for my buyers why is that?
Why is that?
Hello viranga5000 and welcome to the forum!
You should tell customer support about this. I saw what you mean.
I see on your profile it does show 5 stars but on your gig it shows zero stars.
That is a mistake that needs to be fixed!
Customer support will be able to help you if you tell them the problem.
I wish you much success here and a great future!
Customer service told me to clear the browser and try again. But still the problem not fixed. I’ll contact customer service again.
@viranga5000 That’s not right what they said to you.
Yes ON THE SAME TICKET! Don’t send a second ticket about the same thing, put your message on the same one you already started, even if they closed it ---- if you write another message on it the ticket (message to customer service you sent) will open up again.
If you send a new ticket about a subject they get mad.
Thanks for helping me. I send another message on the same ticket as you said.
Is this a bug? - 1 Review, 0 stars
You are most welcome! I hope you get that fixed soon. Let us know here if you don’t hear from them soon.
My problem is fixed thanks everyone.
I’m so happy to hear it!