Fiverr Forum

Revision question


#1

I have a seller that I brought a logo from. They delivered on time but there were a small changes I wanted. lose an item and change color. I put the revision in and received not answer. That was five days ago. They finally answered and issue a order for 25 euro. I’ve already had the issue taken care of. All I want to do is close out the order(I’m the buyer) but they say it not possible . Since it was a revision and I sent it as such. Is there no way they can mark it as close so I can accept it and move on?

BabyB


#2

If you want to accept the delivery and complete the order, all your seller needs to do is redeliver. You’ll be able to accept and leave a review if you want to after that. Or, if you want to cancel, both you and the seller should be able to request cancellation. I don’t see why either of these things wouldn’t be possible.


#3

Just as roots282 said, have seller redeliver and you can close it out.

You do not need to pay her again - trust me on this.


#4

Okay…I will tell here that. She a new seller and I’ve never had a problem before.
Thanks for the advice