Fiverr Community Forum

Revision requested , but no response from buyer now

Hi,
I delivered an order well within before time.
on the last day, buyer sent a notification of revision without informing me. I asked him to send instructions for revision but he replied to inform later.
The time bar started again, as a newbie i had no idea how to handle the situation and I opened dispute settlement and requested him to extend the time for revision which he approved instantly.
No he is out of scene, not responding to my messages, extended time is near to expire again, What should I do now?

5 Likes

Hello,

Redeliver the order, it is against the rules for a buyer to request a revision without an actual revision. You should explain this clearly and also i typically let my customers know that you are happy to make changes even once the timer has run out.

3 Likes

Hi Welcome to the forum,

Yes, deliver the order again and state that he did not give you a sufficient description on what he wanted done.

Also, NEVER give unlimited revisions!!! And when you select 1 or 2 revision, state clearly in your gig what it entails or what you would be prepared to do with that revision. There are buyers abusing the revision button! There are also scammers who would also take advantage of it.

2 Likes

You need to deliver the order with previous or new report. After 3 days the order will be completed.
Thanks

no , don’t, you can receive a warning for it