I’ve just got the new metrics shown in my dashboard, and noticed there’s a message saying “This is how often you answered order messages and revision requests within 24 h in the last 60 days”.
I haven’t found enough documentation on this one, and something came to mind… isn’t that a problem? I’ve had a LOT of clients clicking the “Request a Revision” button, but then asking for some time to think on what they want to change, often times adding 3-5 days more to the delivery times… how can we deal with that? There’s nothing we can redeliver, as they are notes still to be made by the client.
As far as I know, those metrics aren’t counting YET in terms of restrictions/leveling, but I can’t be certain about that… At the time being, 81% is showing there, and that’s what’s concerning. I’ve been a Level 2 seller for quite some time now, and fiverr is my main source of income…