Every Seller has experienced the dreaded kiss of death , “Buyer has requested a revision”. Most of us work pretty close to the bone and a revision sometimes (spokesperson/voice overs/etc) means a complete redo and total profit loss. Despite your bold-faced, highlighted, “NO REVISIONS” sign, they do occur.
Here’s where the problem lies. The Buyer doesn’t necessarily intend for you to lose money when they make the request, they just don’t want to pay double for their project; understanable . That’s why I’ve added revisions as extras, but at a discounted price!
… and I put this in my gig description…
—> There are NO FREE REVISIONS. However, in the unlikely event you require a revision, simply purchase an extra for your corresponding package (discount applied).
Now, when I get a request for a revision I can send the Buyer a discounted revision extra to purchase. I’ll include an explanation that it is the best route for both of us to minimize our losses. Now, should the Buyer choose not to purchase the extra, I will cancel the order under the grounds the Buyer requested something I don’t offer (free revisions). Hopefully, that will settle the matter.
Wish me luck!