You need to do something about buyer revisions. Number 1. If people select the number of revisions you give them as an option then they shouldn’t be allowed to just keep rejecting the order because they want a revision.
Secondly, with so many people acting as Agents and selling things like animated whiteboards and then coming to me for the VO then it’s completely unacceptable for them to be able to reject an order and ask for a revision 3 days after the due date. All of my “Late deliveries” have been due to this… They should be made to seek a revision inside the scheduled delivery time. NOT after
You need to look at this it can’t be completely one sided towards the buyer especially when they are acting as a third party…