One of my “direct buyers” - those who order without even saying hello first - asked for a 500 w/ article which I promptly delivered. A few hours later, still without thinking of using the chat first, he requested a revision. The attached message went something along the lines of:
“hey! I really like the article you sent me, in fact, it’s perfect and I love it! Instead of a revision, though, could I ask you to send me a complete rewrite, so that I can use it on different blogs?”
Now: article curation is one of the services I offer on the gig. To me, having to fully rewrite a piece means having to basically work twice while only getting paid once. I really don’t want to do this. I don’t know the guy, there’s no “customer retention” playing a role in this, and sincerely I have better paying orders waiting to be completed.
Question is: do we even have the rights to refuse a revision? The UI contains no “NOPE” button, which leaves me at a loss for options. Should I just STFU and work for free? Should I cancel the order, lose revenue, and give this guy a free article?
Any help is appreciated! Thanks!