I was started Fiverr a year ago since I created my account I got my first Fiverr order after the day I created the account. Since the day I got orders progressively like 1-2 orders per week, it’s ok I had no rush to become top-rated seller as soon as possible, but I got targe to become a Top-rated seller on Fiverr one day. The orders were coming progressively as I mentioned before. Then after a few months later, I became level one seller Yay, I got one step ahead I was so happy. I worked hard and always provided an excellent customers service even the buyers were rude. After a few days later when I became a level one seller. Unbelievably I got my sales boosted like never before I used to earn reasonable revenue within 15 days I was extremely impressed.
One day I got an order from a seller he has been placed the order but he did not submit the details that necessary for complete the order, The order count down was not started until the buyer submit the details. I sent reminders him to submit the details for the order as soon as possible but the buyer wasn’t responded, I was waiting for hem a few days after that I sent reminders a few more times. But he wasn’t responded, so I decided to contact the Fiverr support team and explain the issue regarding the order I was aking them for a solution for this but the Fiverr support team has been canceled the order. I was satisfied cause it wasn’t affected for my ratings.
But the sad story begins now, according to the Fiverr analytic’s overview since the day that Fiverr support team canceled my order my GIG impressions and sales have been started to dropping down day by day. I got more than 3 orders per day before this coincidence. It has happened a month ago until now I didn’t get any single order. I used to ask Fiverr support team by mentioning this issue but they were unable to provide me a meaningful solution for the issue.
The important thing is it’s impossible to handle a customer if a customer not responding to messages, That’s why I contact the Fiverr support team, and they have been canceled the order. That wasn’t my fault if that it was the reason to drop my sales that weren’t fair for the sellers on Fiverr.
As a seller, we put a lot of efforts and time to become successful on Fiverr It’s not that easy. If this was happened due to the Fiverr system error or something else, they must be able to update it or handle it proper way without affecting both parties buyers and sellers, either they need to pay their attention even when I launched a complaint regarding this issue, without providing usual respond regarding the dropping sales on Fiverr.
I believe that Fiverr is a competitive market place that usually goes up and down sales on Fiverr sellers, but I don’t believe that competency dropped my sales. If this was happened due to competency I can give more competence that’s not a problem. But I believe that this could be another reason.
I don’t understand what to do with this, If this was happened due to some kind of Fiverr system error that really unfair for the sellers on Fiverr. Fiverr need to pay more attention like this matters.
I would like if someone leaves their feedback on this. If I was misunderstood about the Fiverr system I really apologize for my misunderstanding.