Fiverr Forum

Sale stuck at Incomplete status


#1

Hi,



Im new to Fiverr. Ive got a few sales. One is stuck at “incomplete”.

keeps saying ORDER NOT STARTED

We are waiting for the buyer to submit the requirements.

Until then, the countdown for this order will not start.



But… the customer already updated it several times. It shows in that chat bubble notifcation thingy at the top of the site. When I click it I dont see anything but the above message.



Any help?



Chris


#2

Please drop a ticket to the support team at http://support.fiverr.com and advise them of the stuck order:



#3

ok will do thanks