This company is a complete joke. A bunch of scam artists. I used them a few times in the past but today I had a seller that did an exceptional job and so I decided to give him a $5 tip.
Of course we all know that there is a $2 service fee on purchases. How do we know? Because it shows the $2 service fee on the order page! Logical right. You can’t charge somebody a fee that they don’t know about and are not shown on some sort of order/confirmation page. That’s kind of…um…illegal.
So I go to give this guy a $5 tip, click all the way though (the confirmation page looks exactly like the original order page…except NO SERVICE CHARGE ANYWHERE TO BE FOUND). Then you click, they charge your credit card and the next page comes up, showing you the total price for the service, plus the “tip”. In that total price is ANOTHER $2 service charge that was included in the tip charge but never shown to the user. Of course the strategy of this pathetic company is that nobody will bother to do the math when that page comes up (WHY ARE YOU SHOWING ME A SUMMED TOTAL WITH THE INITIAL PURCHASE PRICE AS A CONFIRMATION PAGE FOR THE TIP I JUST MADE?!).
I send an email to get my $2 back and this guy has the nerve to attach the terms and conditions, which shows that a $2 service fee is payable on any PURCHASE up to $40. A tip is, by definition, not a purchase jack@$$ but nice try.
This is so obviously a deliberate scam. Reeks of a desperate startup looking to inflate revenue. Must be looking to ipo this crap company so they can cash out as the “customers” leave en masse. Leave this mess of a company for the unsuspecting shareholders.
Never again, worthless scam artists!