My first time here on Fiverr, and it didn’t start nice. I needed two simple overlays for a world map that I’m doing and I wrote a description and generated some describing pictures that would make the job straightforward. I wrote a few persons that offered gigs in GIS and mapping and got a few responses with different suggestions for time and cost needed. And after reading their answers I choose one of them for being able to deliver the next day.
One day later he send me zipped folder of rubbish. Not even the slightest relevant to what I ordered.
I did think he sent me the wrong files, and asked him about that but he claimed them to be what I wanted. So, I dispute the delivery.
Now it seems like he himself can decide if he wants to release the payment back to me. He declined the dispute. So, I disputed it again. He did the same. I wrote to fiverr support, but they do not seems to answer. For days. What’s going on here?
How come we do not get response on such matters from support? How can there be a site like this with several members when support is not working?