That “scammer” would be me…and don’t believe the hype. She cries wolf when there is no wolf.
She jumped all down my throat for no reason. I didn’t even ask for a refund. She gave it to me.
I asked her a simple question after getting back a file that wasn’t anywhere what I had asked for.
I usually don’t respond to stuff like this but she’s accusing me as being a scammer so I’m going to put it all out there.
And to be honest, the only reason I gave her a chance was because I saw her post something similar about being scammed before and I wanted to give her a chance. I was going to let her keep the $5 regardless of whether or not I was completely satisfied (because it’s just $5) until she offered to cancel gig and sent me a message as to how she gets tired of being “scammed by people like me”.
She went waaaaaaaaay overboard and now I’m led to believe that maybe the problem isn’t that it’s her customers and maybe it is her.
Here is my description of what I wanted to have her do for me:
TASK: I need for you to gather as many names and email contacts to PR departments within Video Game companies.
We're trying to obtain free copies of video games in order to review them on our website. These companies need to be makers of popular video games so you will have to do research on who these companies are.
I found a couple of websites that explain the process a little bit more in depth that you can follow.
This website explains how you can go to GamesPress.com which has a list of PR contacts that you may be able to dig through:
Gather as many emails as you can for me and place the "Video Game Company", "Contact Name", "Email address", and "Phone Number" in an excel spreadsheet. Only gather phone numbers if they are readily available with the email addresses as the email addresses are what I need the most.
DEADLINE: As soon as your schedule permits. Email me spreadsheet to...
DURATION: Stop at 1 hour or for whatever time my gig has bought.
Let me know as soon as possible if you have any questions.
Notice how detailed this description is. This is the format I use when dealing with VAs so that my instructions and message doesn't get lost on them.
Notice how I even tell her where to go to get the emails. This is a simple copy and paste job that I didn't have the time to do myself.
Notice how I specifically state to gather AS MANY EMAILS as you can for and to place them in a SPREADSHEET with the appropriate labels.
Also notice how I tell her to STOP at 1 HOUR or whatever time I bought from her.
Then I also specifically sent her a message before I started the gig to see if she does Spreadsheets and she replied yes.
So I order gig and a few days later she emails me: "Here you go. I found a bunch of info for contacts for some of the most popular games out there."
Key words: A BUNCH
Attached is what she provided me with.
Nothing like what I had asked for.
Not a spreadsheet.
And definitely not "A BUNCH".
Only 4 companies. With I believe 1 of the companies not even having an email address which was the main reason for me ordering the gig.
So after receiving document and reviewing, understandably I was completely unsatisfied.
So all I did was send her a simple message. A real simple question. Here's the question.
"Is there more to this file? I only see like 4 companies and it's not in the format that I requested in my instructions. Thanks!"
That's it. I wasn't being rude. I wasn't asking for a cancellation. I wasn't asking for a refund because like I said before, I was going to let her keep the money.
I thought that I was being polite for the work I received.
And then here goes PeggySue flying off the deep end...she responds.
"I am so sick of being scammed out of payment on Fiverr by people like you. Those 4 companies are developers for over 500 of the most popular video games in the world. You wanted developer contact info for PR for popular games. BTW, it took me over 5 hours to check all those games. If I'd included less popular games, you would have thrown a fit and used that as an excuse not to pay as well. Go scam someone else into giving you free work. I'm not putting anymore work into this project for next to nothing. I will not accept any more orders from you."
I was like WTF!
If she feels that me asking her a simple question is being scammed, I can see why she has been "scammed" in the past.
This girl must be possessed because I hadn't implied that I was scamming her nor was I asking for a refund. She lacks business tact. And she obviously may have some mental issues because we could have handled this a whole lot differently.
I just don't appreciate being called out my name, especially since a simple conversation was all I was trying to have to fix this issue.
If it took her 5 hours to get those 4 companies' info, then maybe she shouldn't be a VA on Fiverr.
And I'm glad that she wont "accept any more orderd from me" because she wasn't going to get any.
My advice to anyone looking for a VA is to stay away from PeggySue because she scams people.
See it goes both ways, I can say that you scam people as well by giving them shoddy work.
I really didn't want to do this but felt that Peggy Sue forced my hand and she may need some help to see that the problem may not be us, the buyer, but it's her.
The sad thing is that I'm really in need of a VA to do similar research related tasks and if she would've worked out, this could have been a long partnership where she could have made hundreds from me monthly.
This was a test run and she failed horribly.
Edit: Here's the dropbox link to file she provided me with in case attachment doesn't work.