Yes, good point about the when of discussing alterntive delivery methods. I will take your lead on that.
I’m not sure if I’ve seen past 25 pages of searches, but it’s worrying that one of your gigs is appearing in other searches but not its own category. Maybe there is something not quite right in the database system that’s being used - or how the database is being searched.
Does fiveer have a proper bug / ticketing system tha users have access to?
Well there are two topics - not ideal, but they aren’t confusing, at least to me.
Why when I try to use all of the expected ways to find my gig using the search function do I not find it?
If you need to get large files from a Buyer, can fiveer handle large files, say around 500mb in size, and if not, can they use a service like WeTransfer?
If no one can answer these questions from the community, there should be very straight answers from the platform admin people. Terms of service may point toward point 2 (which Imagination has made an excellent point on), but point 1, which is vital in a platform that is both advocate and agent for freelancers, should not be any kind of mystery, and if changed in terms of methodology, should be flagged. Or, as I’ve just said, it could be plain coding bugs, and if they have a process for reporting bugs, it would be great if they encourage its use.