Fiverr Forum

Security Question forget


#1

I forget my security question. I am not able to withdraw revenues. Please help me. I am willing to provide you any document which proves that this account belongs to me.


#2

Short answer: No.

Slightly longer answer: If you set a security question, remember it. There’s no way to get it back otherwise.


#3

If you contact Customer Support, they might (again, might) let you give them the appropriate identification documents to restore full access to your account, so you can try contacting them - I don’t think you have anything to lose by trying.


#4

While you’re waiting for an answer from Customer Support in the meantime, start :running_woman: jogging your memory.


#5

You’re right guys,
But customer support saidthat we have to remember it. What can we do now if we forget it.


#6

reset it through your email. Maybe


#7

I don’t have to answer my security question to withdraw revenues so I’m surprised you need it for that.


#8

Happened to me once, CS asked me for the Identification for my Payoneer account to which I withdraw my funds too.


#9

Was your phone number verified on fiverr??
My phone number was use as my security question, I was asked to input the code been sent to me…