so, I’m pretty new here… but have used similar services.
I’m just wondering what’s the preferred etiquette here.
my current problem is with one seller that has a good rep on fiverr and elsewhere, (and no, it doesn’t appear to be bot reviews…) but I feel we’re standing on a weak branch of communication.
Now I’m far from a master orator or anything but I got a little panicky not quite knowing the system here and having an order completed/delivered (kept getting messages to give a review), which I’m only guessing from reading the forum was done so it didn’t pass the deadline.
But the seller isn’t communicating that with me - the average time between our communications has been a couple days & prior to this, I waited over the weekend to see if he’d send me heads up, then sent a couple messages a little over 24h apart - inquiring about that and trying to get a general timeline of when the project might be completed, and now, I’ve found out — but only from visiting the ad page – they’ve gone on vacation.
It’s a little stressful, I don’t want create problems for the seller and their work (for others; I’ve got nothing yet) is good - at the price, it’s something I’d likely have use for again.
but on the other side I’m a little miffed… I expected to be extended, between the difficulty of the job, the queues and holiday crunch but also feeling like if they’re not communicating with me about the delays, going on vacation or just overestimating how quickly they can turn around their gigs, it’s on them.
Do I wait out their holiday and try to resume communication or should I contact support - which I’m feeling like doing mostly just to have evidence that this is an ongoing issue than if it falls thru at the unforeseen end I just look like an ungrateful sod.