Hello Everyone, I have completed 13 orders on FIVERR and got rated 5 stars for all my orders so far and I am loving the work environment on FIVERR, I am enjoying every part of the orders I receive and doing all the projects to the best of my ability and I am overjoyed to see that my clients love my work.
Unfortunately, I have come across a Buyer who recently ordered a Business Card service and like always I was more than happy to take in this order. He wanted me to do this service for $3 USD and I understand that the minimum amount for a service is $5 USD and explained the same to him after which he was insisting on 3 artworks for that rate, but when we came to a mutual decision I offered him 2 revisions on his order with the lowest budget I could go. He also said he wants it within an hour which I agreed although it was 4am where I was at and thought I’d rather stay up and complete the work rather than let down the order, so I tried my best to make sure I will complete this as soon as possible with no compromise on quality. The offer was for 2 concepts and that’s what I did making sure I followed his instructions on what he wants. He said he didn’t like both because he wanted more luxury and so I made him 4 more concepts with the revisions he asked for. He said he liked 1 of them but needed a few changes and I was glad we were getting somewhere with this order. By now it was 6am with 2 deliveries done and he mentioned he is ok with giving me more time and so I grabbed the opportunity and promised to deliver the next day. I woke up knowing what was needed and made changes and submitted the third delivery. This time he got a few more requirements and asked for revisions. As far as I knew his 2 revisions were done but I wanted to have this order completed keeping client satisfaction as my priority so I made the changes and delivered once again.
This time he didn’t say anything and waited 2.5 days after my delivery and didn’t even get back to me after me making the changes as he asked. He then replies on day 3 stating that he changed his mind and wants another revision this time contradicting what he chose in the last revision and that’s when I offered him extra’s to pay for additional revisions as I gave him 4 deliveries (including 3 revisions) in total when he was entitled to 2 revisions. He clearly stated he didn’t want to pay for any more revisions and so I offered him a refund on cancellation since that was what I was left with (although I know this will affect my scores) but kept being rude and calling me a scammer which made me actually open his profile and that shocked me because I realized he was rated 2 by 2 sellers and he probably tortured the life out of them to have them rate him bad and I also seen his reviews and he seems to have ruined their scores too.
The above screenshot is proof that 2 sellers have had a hard time with him and so rated him this way
The above screenshot is the review he left for another seller that is so similar to what he is taking me through right now.
I understand everyone has different preferences but people with such trends ruin the community, I have never had such a rude client and I understand what others went through with him demeaning them and rejecting them time and again and yet coming back to make more purchases to be rude and mean to someone else.
Such people spoil the community and I don’t know what to do, If he cancels this order this will ruin my scores and if he orders extras it will again ruin my scores because he is a mean man who has been taking every seller through the same process so far and so is going to end up giving me a low score ruining my stats, please advise.
Also, my intentions of writing this is not to put anyone down or speak ill about any client, I just want to understand if someone else faced a situation similar to this and what could I do at this point.