I purchased a custom writing/editing gig after discussing the details with the seller, the price was comparable to others offering the same service. The gig was delivered, good reviews were excanged, I was happy and left a 10% tip, all was said and done.
Now the seller has realized that Fiverr takes a 20% cut and has come back to me asking if I could send an additional $20 to him to cover the fee. I wrote back stating it should not fall on the responsibility of the buyer to make up these differences associated with business expenses and should have been considered when the offer was first made. I also mentioned that I also paid my Fiverr fees as a buyer when I purchased the gig. The seller seems upset that I do not want to cover his seller fees.
As a seller myself, I understand the frustration of seeing this first hand but also agree that we are paying for the Fiverr platform to operate. Just like any storefront, there are fees associated with them, rent, space, time, usual… but that should already be a factored into the price of items being sold. I respect Fiverr’s fees for this reason and don’t think it is appropriate to ask a buyer for more after the sale because of this.
What are your thoughts?