bahar9 Posted May 20, 2015 Share Posted May 20, 2015 Hi,I ordered from you a seller named [fragglesrock]. He misbehaved and refused to complete my order without giving any reason. He said it was his wish and he didn’t want to provide me his service. Well but i was looking for a polite reply from him. So after 3-4 days i cancelled the order and he received a negative feedback. I reported against him but fiverr didn’t take any step against him. I’m 100% sure that he was using false location. His profile is showing he is from U.S but his English is too poor.Now he has ordered my gigs 3 times without giving me any necessary information which i need to complete my service. He also mentioned an Email id in every order. I wanted to cancel the order but he didn’t accept. I guess he wants to cancel the order after the time being passed so he could give me negative feedback. What i can do in this situation? Is it ligament in fiverr?Looking forward to hearing back something from you. I don’t want to receive any negative rating without any reason.Thanks Sheriff’s note: The forum is mainly for dscussion. To resolve issues you will need to submit a request to customer support. Also, please do not ‘call out’ buyers or sellers on the forum Link to comment Share on other sites More sharing options...
kozakura Posted May 20, 2015 Share Posted May 20, 2015 I would contact customer service. Let them know what’s going on and messages outside of fivver can cause you to get banned. Bring this up with them as well. Link to comment Share on other sites More sharing options...
bahar9 Posted May 20, 2015 Author Share Posted May 20, 2015 I didn’t give him any message outside Fiverr. I never do it. I contacted with fiverr. Waiting to hear back from them. Link to comment Share on other sites More sharing options...
bahar9 Posted May 20, 2015 Author Share Posted May 20, 2015 kozakura said: and messages outside of fivver can cause you to get banned I never contact anyone outside fiverr. I ask outside people to buy my service from fiverr Link to comment Share on other sites More sharing options...
david388 Posted May 20, 2015 Share Posted May 20, 2015 Reply to @bahar9: Two words - Customer Support. Document with plenty of screen shots - this may be stressful and a bit time consuming for you, but should be a fairly watertight case for getting this Buyer’s feedback removed. Link to comment Share on other sites More sharing options...
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