Hi, newish here and things are not going well. I have encountered so many irresponsible sellers here, I’m starting to wonder if this whole thing is just a scam.
I contacted someone whose work I liked, explained what I was looking for and asked if he was interested, he said yes and told me to place an order (I thought he’d make a custom order, but he didn’t.) I placed the order.
The next day (today) I arrive and find a note that he cancelled the order. Mind you, this is just the day after I ordered, which was the same day he told me to order. Now I have a note that he can’t be contacted and I have gotten a ‘refund’ to my fivver account. And I didn’t even get a FULL refund. What is that all about? I am not the one who cancelled the order, the seller cancelled, but I am being CHARGED a processing fee? That’s ridiculous and it smacks of a way for fiverr to line the coffers by creating fake accounts and charging people when the fake accounts cancel.
I am very much hoping this is just a mistake on the part of customer service, but if this is actually how they do business, then I am out of here. Can someone reassure me that this is not typical? Thanks.