Fiverr Community Forum

Seller dashboard online light greyed out

Have somebody noticed that when you logged in to the Fiverr account, you show as online while the green light right top at the profile is greyed-out. Is this only happening to my account or you guys have also the same issue? Tried to went offline and then online from setting but didn’t work.

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I also faced this isssue after an hour it automatticallly got green. It happens dont worry

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In your case may be automatically got green but in mine it greyed out even after 4-5 hours of usage. That’s annoying.

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Check Fiverr app and also from setting that you are online

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I used to have the same problem, until I started doing this:

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I have just checked and you are showing as online.

This happens to everyone from time to time.

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Already checked. In setting I went offline and then online but still light is greyed out, however in Fiverr app the light is green.

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Thank You for checking. Now i am satisfy that i am showing online to other as well.

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Refresh your page one more time

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First Check On Your Mobile App, if that Ok then Check on your desktop browser

If all Using Green Lsign can’t On You Can Clear On your browser History, Hope you will Solve your Problem

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@tuhin8 @raj_proservice Today I have noticed that by clearing caches of the browser fixed the above-mentioned issue. Thanks, guys for your help. :heart_eyes:

1 Like