I found a seller who seemed to match exactly what I was looking for. Delivery time 2 days.
I paid for:
PREMIUM (VIP Service Full Package)
Design Complete and Custom Listing + Store Template with Premium VIP Services and Features
Convert to HTML/CSS
2 days passed, no communication. Fiverr suggested I open a dispute to cancel.
I clicked the dispute button which gave the seller 48 hours to decide to cancel or not. He was so apologetic and said his team had missed my order but they would get onto it immediately. Yes, they did. And the first part looked great, with some minor changes. The delay in response to changes is a couple of days. But it’s now 3 days again, no response. I understand he is busy, but communication is key.
I didn’t expect to get this all done in 2 days. But I do expect to see some evidence work is being done.
I needed the job done quickly and I’ve now I’ve had to start another dispute giving him another 48 hours. Is this how Fiverr should work? Buyers have no alternative that to enter into a cycle of Disputes to get their work done?
I am finding it stressful. I am sure there are other sellers out there who can do an ebay store & template is a timely manner. Each day checking to see if there is something for me and seeing nothing is terrible.