What happens when seller delivers a story that had nothing to do with my requirements, in a completely different genre and refuses to cancel. I gave very detailed instructions on what I needed and none of it was followed. I wanted sci fi in space or another planet and got contemporary romance in present day England. Seller the offered to do better after much communication, that she could fix a 20,000 story in 1 day. Yeah right. Seller is also keeping all copyright to the story.
I started a order dispute on 12/30/2018 but have not heard from Fiverr. I tried customer support again today. Am I missing any steps. I just want to end this.
I’m really new to this. Definitely not what I expected.