I’ve sent through a customer support for this, but I’m worried. The gig was over $100 and the first time I have ever spent as much as that. I wrote to the seller beforehand and they were really helpful and answered really quickly. I felt nervous because the seller was in *************** and I’m aware of the reputation for email scams, but their responses, and the fact it was on Fiverr reassured me.
The gig is late and I spent a polite request to ask when it would be delivered and there was no response despite checking regularly and having seen that the seller has been online many times since I sent it. So I have now gone to the resolution centre.
I thought that requesting to cancel would automatically happen if the gig was late, but was shocked to see that it means that a request is sent to seller to cancel.
Weirdly I have also noticed that the seller has loads of 5 star ratings for the gig (like 140) but no level. Isn’t that strange? Something feels wrong here but I don’t know enough to understand what.
I’m feeling really worried I’m being scammed in some way. Could anybody give me any reassurance over the cancellation process, or over anything else?
Mod Note: Regional reference disallowed and removed.