Fiverr Forum

Seller Gave Me Link Report From Someone Else Dated 2 Years Ago


#1

I can’t find help or customer service and what makes me mad is fiver’s poor buyer protection. This seller thinks he made a quick buck and got one over on me, I want something done!!! I’ve read everything. Fiverr just has poor buyer protection. This guy sent me an order I placed with links that had nothing to do with my website, it was someones from 2 years ago. I hit “REJECT” and now he isn’t answering, responding to me or fixing the work. It has been over a week since he was suppose to do the job. It is a simple scam and there seems like nothing I can do about it. I looked for the customer service page for buyers and it claims there’s an option on the shopping cart tab next to the order # you’ve placed in a little drop down. How wrong can fiverr be? I haven’t even been able to get in contact with fiverr at all.


#2

You can reach Customer Support by using the FiverrTron form, which you can find through the actual orderpage, or write an email to support@fiverr.com, if the orderpage option does not work for you.

And, if you write the words Customer Support here in a message, you get a direct link to … Customer Support!