Hello, I transcribe a video for the seller. The audio quality of the video is not clear because there are three speakers who talk on Zoom through mobile. And the person who recorded this video is talking through phone speaker. So that why the quality of the audio is very poor.
Anyways I delivered him a 2-hour video transcription service and after 2 days of delivery he open to dispute that I didn’t get any sense in the sentence. But I write what the speaker speaks. I asked him that I write what the speaker speaks and where I didn’t get what they say I write [inaudible].
I asked him that give me a another chance to proofread again but he was just saying that sorry I don’t wanna get more work. So it means he is doing this all deliberately.
Now I don’t what should I do because if I decline the dispute he will give me a bad review and if I accept I lost my work amount.
Any suggestion what should I do?