Hi Fiverr community,
I’ve completed numerous orders on Fiverr, and most go without a hitch. The ones that haven’t, I’ve been able to resolve mutually with the respective sellers. However, I’m in a situation currently and I’m unsure of what my options are to proceed.
I purchased a gig from a seller offering to create a logo for my Esports community. We agreed on a concept and the artist delivered a few different versions 3 days late. We discussed basic revisions and I placed a second order to have social media GFX made along with the final version of the logo. I requested revision on the logo gig and accepted the custom offer for the social media graphics. The second gig was only meant to be a 24 hour gig. Fast forward to today, and the initial gig is 2 weeks late, while the second is a week late.
I know that I can force a cancelation for both gigs, but my issue is that I want to move forward with the logo concept. Given that the rights to the works aren’t transferred to the buyer until the gig is complete, I don’t understand if I’m within my rights to take the logo concept to another artist that will actually respond on time to have it be finalized. My current artist hasn’t even been online in 2 days and hasn’t responded for 6. I need the branding finalized for a business venture as soon as possible, as it was expected a week ago.
If anyone could offer insight on how best to handle this I’d greatly appreciate it.