Fiverr Community Forum

Seller hasn't responded since August

Hi, I’m not quite sure what to do at this point as the seller has not delivered the final order and has not responded to me at all since August 4th.

I have sent several messages asking for an update of any kind. I have also put in 2 requests with the resolution center. Both ended up with a message from Fiverr that said “The request was automatically withdrawn, since the seller didn’t respond to it within 2 days.”

What should I do?
Thanks

which category did you order ?

it was a video edit.

very sad.
please check if there has any contact info…

Welcome to the Fiverr forums.

Contact CS at support@fiverr.com and ask that they reach out to the seller for you.

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You can also request the order to be canceled. Send him a cancellation request, if he doesn’t reply it should automatically cancel the order in 2 days.

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