Seller hasn't responded since August

[lowertownsounds]

Hi, I’m not quite sure what to do at this point as the seller has not delivered the final order and has not responded to me at all since August 4th.

I have sent several messages asking for an update of any kind. I have also put in 2 requests with the resolution center. Both ended up with a message from Fiverr that said “The request was automatically withdrawn, since the seller didn’t respond to it within 2 days.”

What should I do?
Thanks

[pixelzcloud]

which category did you order ?

[lowertownsounds]

which category did you order ?

it was a video edit.

[pixelzcloud]

very sad.
please check if there has any contact info…

[imagination7413]

Welcome to the Fiverr forums.

Contact CS at support@fiverr.com and ask that they reach out to the seller for you.

[donnovan86]

You can also request the order to be canceled. Send him a cancellation request, if he doesn’t reply it should automatically cancel the order in 2 days.